:root {
    --hh-ink: #211916;
    --hh-espresso: #291b17;
    --hh-burgundy: #64283f;
    --hh-gold: #b7894f;
    --hh-ivory: #f8f3ec;
    --hh-soft: #fffdf9;
    --hh-muted: #716760;
    --hh-line: rgba(41, 27, 23, .14);
    --hh-serif: Georgia, "Times New Roman", serif;
    --hh-sans: "Helvetica Neue", Helvetica, Arial, sans-serif;
}

.hera-help-page #main-content {
    background: var(--hh-ivory);
}

.hera-help-page #main-content,
.hera-help-page #main-content * {
    box-sizing: border-box;
}

.hera-guide,
.hera-help-hub {
    overflow: hidden;
    color: var(--hh-ink);
    background: var(--hh-ivory);
    font-family: var(--hh-sans);
    line-height: 1.7;
}

.hera-guide h1,
.hera-guide h2,
.hera-help-hub h1,
.hera-help-hub h2 {
    color: inherit;
    font-family: var(--hh-serif);
    font-weight: 400;
    letter-spacing: -.035em;
    line-height: 1.04;
}

.hera-guide h3,
.hera-guide p,
.hera-help-hub p {
    margin-top: 0;
}

.hera-guide svg,
.hera-help-hub svg {
    width: 1em;
    height: 1em;
    fill: none;
    stroke: currentColor;
    stroke-linecap: round;
    stroke-linejoin: round;
    stroke-width: 1.7;
}

.hera-guide__hero {
    position: relative;
    display: grid;
    min-height: clamp(460px, 57vw, 650px);
    align-items: end;
    color: #fff;
    background: var(--hh-espresso);
}

.hera-guide__hero > img,
.hera-guide__hero-shade {
    position: absolute;
    inset: 0;
    width: 100%;
    height: 100%;
}

.hera-guide__hero > img {
    object-fit: cover;
}

.hera-guide__hero-shade {
    background: linear-gradient(90deg, rgba(25, 16, 13, .83), rgba(25, 16, 13, .36) 52%, rgba(25, 16, 13, .08));
}

.hera-guide__hero-copy {
    position: relative;
    z-index: 1;
    width: min(1240px, calc(100% - 48px));
    margin: 0 auto;
    padding-bottom: clamp(62px, 8vw, 105px);
}

.hera-guide__hero-copy p,
.hera-help-hub > header > p,
.hera-guide__kicker {
    margin-bottom: 16px;
    color: var(--hh-burgundy);
    font-size: 10px;
    font-weight: 700;
    letter-spacing: .2em;
    text-transform: uppercase;
}

.hera-guide__hero-copy p {
    color: #fff;
}

.hera-guide__hero-copy p::before,
.hera-guide__kicker::before,
.hera-help-hub > header > p::before {
    display: inline-block;
    width: 34px;
    height: 1px;
    margin: 0 12px 3px 0;
    background: currentColor;
    content: "";
    opacity: .7;
}

.hera-guide__hero-copy h1 {
    max-width: 800px;
    margin: 0 0 22px;
    color: #fff;
    font-size: clamp(55px, 7vw, 96px);
}

.hera-guide__hero-copy > span {
    display: block;
    max-width: 660px;
    font-size: clamp(16px, 1.5vw, 20px);
    line-height: 1.7;
}

.hera-guide__shell {
    width: min(1240px, calc(100% - 48px));
    margin: 0 auto;
}

.hera-guide__breadcrumb {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 9px;
    padding: 25px 0;
    border-bottom: 1px solid var(--hh-line);
    color: var(--hh-muted);
    font-size: 11px;
    letter-spacing: .05em;
}

.hera-guide__breadcrumb a {
    color: var(--hh-ink);
    text-decoration: none;
}

.hera-guide__layout {
    display: grid;
    padding: clamp(68px, 8vw, 120px) 0;
    grid-template-columns: 240px minmax(0, 1fr);
    gap: clamp(48px, 7vw, 110px);
}

.hera-guide__side {
    align-self: start;
    position: sticky;
    top: 120px;
}

.hera-guide__side > p {
    margin-bottom: 18px;
    color: var(--hh-burgundy);
    font-size: 10px;
    font-weight: 700;
    letter-spacing: .17em;
    text-transform: uppercase;
}

.hera-guide__side nav {
    border-top: 1px solid var(--hh-line);
}

.hera-guide__side nav a {
    display: flex;
    min-height: 52px;
    align-items: center;
    justify-content: space-between;
    gap: 15px;
    padding: 12px 3px;
    border-bottom: 1px solid var(--hh-line);
    color: var(--hh-ink);
    font-size: 13px;
    text-decoration: none;
}

.hera-guide__side nav a svg {
    width: 15px;
    height: 15px;
    transition: transform .2s ease;
}

.hera-guide__side nav a:hover svg {
    transform: translateX(3px);
}

.hera-guide__side nav a[aria-current="page"] {
    color: var(--hh-burgundy);
    font-weight: 700;
}

.hera-guide__side-note {
    display: flex;
    margin-top: 28px;
    padding: 20px;
    border-left: 2px solid var(--hh-gold);
    flex-direction: column;
    gap: 6px;
    background: rgba(255, 255, 255, .55);
}

.hera-guide__side-note strong {
    font-family: var(--hh-serif);
    font-size: 18px;
    font-weight: 400;
}

.hera-guide__side-note span {
    color: var(--hh-muted);
    font-size: 11px;
    line-height: 1.6;
}

.hera-guide__article {
    min-width: 0;
}

.hera-guide__section {
    margin-bottom: clamp(80px, 9vw, 130px);
}

.hera-guide__section:last-child {
    margin-bottom: 0;
}

.hera-guide__section h2,
.hera-guide__notice h2,
.hera-security h2 {
    max-width: 780px;
    margin: 0 0 24px;
    font-size: clamp(43px, 5vw, 66px);
}

.hera-guide__lead {
    max-width: 720px;
    margin-bottom: 42px;
    color: var(--hh-muted);
    font-size: 17px;
}

.hera-guide__section--soft {
    margin-right: -42px;
    margin-left: -42px;
    padding: clamp(48px, 6vw, 74px) 42px;
    background: var(--hh-soft);
}

.hera-steps {
    margin: 0 0 38px;
    border-top: 1px solid var(--hh-line);
}

.hera-step {
    display: grid;
    padding: 27px 0;
    border-bottom: 1px solid var(--hh-line);
    grid-template-columns: 62px 1fr;
    gap: 18px;
}

.hera-step > span,
.hera-step > .hera-xp-step {
    color: var(--hh-gold);
    font-size: 12px;
    font-weight: 700;
    letter-spacing: .14em;
}

.hera-step h3,
.hera-return-flow h3,
.hera-info-grid h3,
.hera-guide__columns h3,
.hera-payment-steps h3 {
    margin: 0 0 7px;
    font-family: var(--hh-serif);
    font-size: 24px;
    font-weight: 400;
    line-height: 1.25;
}

.hera-step p,
.hera-return-flow p,
.hera-info-grid p,
.hera-guide__columns p,
.hera-payment-steps p {
    margin-bottom: 0;
    color: var(--hh-muted);
    font-size: 14px;
}

.hera-guide__button {
    display: inline-flex;
    min-height: 52px;
    align-items: center;
    justify-content: center;
    gap: 13px;
    padding: 14px 22px;
    border: 1px solid transparent;
    color: var(--hh-espresso) !important;
    background: #fff;
    font-size: 11px;
    font-weight: 700;
    letter-spacing: .1em;
    line-height: 1.3;
    text-align: center;
    text-decoration: none !important;
    text-transform: uppercase;
    transition: transform .2s ease, background .2s ease;
}

.hera-guide__button svg {
    width: 17px;
    height: 17px;
    transition: transform .2s ease;
}

.hera-guide__button:hover {
    transform: translateY(-2px);
}

.hera-guide__button:hover svg {
    transform: translateX(3px);
}

.hera-guide__button--dark {
    color: #fff !important;
    background: var(--hh-espresso);
}

.hera-guide__split {
    display: grid;
    grid-template-columns: .8fr 1.2fr;
    gap: 60px;
}

.hera-checklist {
    margin: 0;
    padding: 0;
    list-style: none;
}

.hera-checklist li {
    position: relative;
    padding: 17px 0 17px 34px;
    border-bottom: 1px solid var(--hh-line);
    font-size: 14px;
}

.hera-checklist li::before {
    position: absolute;
    top: 18px;
    left: 2px;
    display: grid;
    width: 20px;
    height: 20px;
    border-radius: 50%;
    color: #fff;
    background: var(--hh-gold);
    content: "✓";
    font-size: 11px;
    place-items: center;
}

.hera-guide__notice {
    display: grid;
    margin-bottom: clamp(80px, 9vw, 120px);
    padding: clamp(30px, 5vw, 54px);
    color: #fff;
    background: var(--hh-espresso);
    grid-template-columns: 48px 1fr;
    gap: 24px;
}

.hera-guide__notice > svg {
    width: 44px;
    height: 44px;
    color: var(--hh-gold);
}

.hera-guide__notice h2 {
    margin-bottom: 12px;
    color: #fff;
    font-size: clamp(30px, 4vw, 46px);
}

.hera-guide__notice p {
    max-width: 750px;
    margin-bottom: 0;
    color: rgba(255, 255, 255, .82);
}

.hera-guide__notice--burgundy {
    background: var(--hh-burgundy);
}

.hera-faq__group {
    margin-bottom: 50px;
}

.hera-faq__group > h3 {
    margin: 0 0 15px;
    color: var(--hh-burgundy);
    font-size: 11px;
    font-weight: 700;
    letter-spacing: .16em;
    text-transform: uppercase;
}

.hera-faq details {
    border-top: 1px solid var(--hh-line);
}

.hera-faq details:last-child {
    border-bottom: 1px solid var(--hh-line);
}

.hera-faq summary {
    display: grid;
    padding: 23px 0;
    cursor: pointer;
    font-family: var(--hh-serif);
    font-size: 22px;
    line-height: 1.35;
    list-style: none;
    grid-template-columns: 1fr 34px;
    gap: 18px;
}

.hera-faq summary::-webkit-details-marker {
    display: none;
}

.hera-faq summary span {
    display: grid;
    width: 30px;
    height: 30px;
    border: 1px solid var(--hh-line);
    border-radius: 50%;
    font-family: var(--hh-sans);
    font-size: 18px;
    place-items: center;
    transition: transform .2s ease;
}

.hera-faq details[open] summary span {
    transform: rotate(45deg);
}

.hera-faq details > div {
    max-width: 760px;
    padding: 0 45px 25px 0;
    color: var(--hh-muted);
}

.hera-info-grid,
.hera-guide__columns {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 18px;
}

.hera-info-grid article {
    min-height: 255px;
    padding: 32px;
    border: 1px solid var(--hh-line);
    background: var(--hh-soft);
}

.hera-info-grid article > span {
    display: grid;
    width: 56px;
    height: 56px;
    margin-bottom: 38px;
    border: 1px solid rgba(183, 137, 79, .35);
    border-radius: 50%;
    color: var(--hh-gold);
    place-items: center;
    overflow: hidden;
    box-shadow: 0 8px 16px rgba(37, 26, 22, .08);
}

.hera-info-grid article > span img,
.hera-help-photo img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    object-position: center;
    display: block;
}

.hera-info-grid article > span svg,
.hera-info-grid article > span .hera-xp-icon {
    width: 26px;
    height: 26px;
}

.hera-info-grid article > span .hera-xp-icon svg {
    width: 100%;
    height: 100%;
}

.hera-guide__columns > div {
    padding: 28px;
    border-top: 2px solid var(--hh-gold);
    background: rgba(255, 255, 255, .65);
}

.hera-guide__fineprint {
    margin: 25px 0 0;
    padding-left: 18px;
    border-left: 2px solid var(--hh-burgundy);
    color: var(--hh-muted);
    font-size: 12px;
}

.hera-return-flow {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 1px;
    background: var(--hh-line);
}

.hera-return-flow article {
    min-height: 245px;
    padding: 34px;
    background: var(--hh-soft);
}

.hera-return-flow article > span,
.hera-return-flow article > .hera-xp-step {
    display: grid;
    margin-bottom: 34px;
    color: var(--hh-gold);
    font-size: 12px;
    font-weight: 700;
    letter-spacing: .14em;
}

.hera-payment-methods {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 18px;
}

.hera-payment-method {
    display: grid;
    min-height: 230px;
    align-items: center;
    padding: 34px;
    grid-template-columns: 74px 1fr;
    gap: 26px;
    background: var(--hh-soft);
    border: 1px solid var(--hh-line);
}

.hera-payment-method__badge {
    display: grid;
    width: 70px;
    height: 70px;
    border-radius: 18px;
    color: #17110f;
    font-size: 14px;
    font-weight: 800;
    letter-spacing: .06em;
    place-items: center;
}

.hera-payment-method--momo .hera-payment-method__badge {
    background: #ffcb05;
}

.hera-payment-method--orange .hera-payment-method__badge {
    color: #fff;
    background: #f16e00;
}

.hera-payment-method--card .hera-payment-method__badge {
    color: #fff;
    background: #1f2a44;
}

.hera-payment-method--bank .hera-payment-method__badge {
    color: #fff;
    background: #64283f;
}

.hera-payment-method h3 {
    margin: 0 0 10px;
    font-family: var(--hh-serif);
    font-size: 27px;
    font-weight: 400;
}

.hera-payment-method p {
    margin: 0;
    color: var(--hh-muted);
    font-size: 13px;
}

.hera-payment-steps {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 18px;
}

.hera-payment-steps article {
    min-height: 210px;
    padding: 30px;
    border: 1px solid var(--hh-line);
    background: var(--hh-ivory);
}

.hera-payment-steps article > span,
.hera-payment-steps article > .hera-xp-step {
    display: grid;
    margin-bottom: 28px;
    color: var(--hh-burgundy);
    font-size: 11px;
    font-weight: 700;
    letter-spacing: .14em;
}

.hera-security {
    display: grid;
    margin: 0 0 clamp(80px, 9vw, 130px);
    padding: clamp(45px, 7vw, 76px);
    color: #fff;
    background: var(--hh-burgundy);
    grid-template-columns: 72px 1fr;
    gap: 34px;
}

.hera-security__icon {
    display: grid;
    width: 66px;
    height: 66px;
    border: 1px solid rgba(255, 255, 255, .3);
    border-radius: 50%;
    color: #f6c77f;
    place-items: center;
}

.hera-security__icon svg {
    width: 31px;
    height: 31px;
}

.hera-security .hera-guide__kicker,
.hera-security h2 {
    color: #fff;
}

.hera-security ul {
    margin: 0;
    padding-left: 20px;
}

.hera-security li {
    margin-bottom: 10px;
    color: rgba(255, 255, 255, .88);
}

.hera-guide__cta {
    position: relative;
    isolation: isolate;
    padding: clamp(85px, 10vw, 145px) 24px;
    color: #fff;
    background: #2a1a16;
    text-align: center;
    overflow: hidden;
}

.hera-guide__cta::before {
    content: "";
    position: absolute;
    inset: 0;
    z-index: -1;
    background-image:
        linear-gradient(135deg, rgba(42, 26, 22, .90), rgba(100, 40, 63, .78)),
        url("../images/faq-support.webp");
    background-position: center 30%;
    background-size: cover;
    background-repeat: no-repeat;
}

.hera-guide__cta > div {
    display: flex;
    max-width: 900px;
    margin: 0 auto;
    flex-direction: column;
    align-items: center;
}

.hera-guide__cta p {
    margin-bottom: 15px;
    font-size: 10px;
    font-weight: 700;
    letter-spacing: .19em;
    text-transform: uppercase;
}

.hera-guide__cta h2 {
    margin-bottom: 20px;
    color: #fff;
    font-size: clamp(48px, 6vw, 78px);
}

.hera-guide__cta > div > span {
    max-width: 630px;
    margin-bottom: 31px;
    color: rgba(255, 255, 255, .83);
}

.hera-guide__actions {
    display: flex;
    align-items: center;
    justify-content: center;
    flex-wrap: wrap;
    gap: 22px;
}

.hera-guide__text-link {
    color: #fff !important;
    border-bottom: 1px solid currentColor;
    font-size: 11px;
    font-weight: 700;
    letter-spacing: .1em;
    line-height: 2;
    text-decoration: none !important;
    text-transform: uppercase;
}

.hera-help-hub > header {
    padding: clamp(100px, 13vw, 180px) 24px;
    color: #fff;
    background:
        linear-gradient(115deg, rgba(35, 22, 18, .96), rgba(100, 40, 63, .83)),
        url("../images/faq-support.webp") center / cover;
    text-align: center;
}

.hera-help-hub > header > p {
    color: #fff;
}

.hera-help-hub > header h1 {
    max-width: 1000px;
    margin: 0 auto 25px;
    color: #fff;
    font-size: clamp(58px, 8vw, 104px);
}

.hera-help-hub > header > span {
    display: block;
    font-size: 18px;
}

.hera-help-hub__grid {
    display: grid;
    width: min(1240px, calc(100% - 48px));
    margin: 0 auto;
    padding: clamp(70px, 9vw, 125px) 0;
    grid-template-columns: repeat(2, 1fr);
    gap: 18px;
}

.hera-help-hub__grid > a {
    display: flex;
    min-height: 370px;
    padding: clamp(32px, 5vw, 58px);
    border: 1px solid var(--hh-line);
    color: var(--hh-ink);
    background: var(--hh-soft);
    flex-direction: column;
    align-items: flex-start;
    text-decoration: none;
    transition: border-color .25s ease, transform .25s ease;
}

.hera-help-hub__grid > a:hover {
    border-color: var(--hh-gold);
    transform: translateY(-4px);
}

.hera-help-hub__icon {
    display: grid;
    width: 64px;
    height: 64px;
    margin-bottom: 45px;
    border: 1px solid rgba(183, 137, 79, .35);
    border-radius: 50%;
    overflow: hidden;
    color: var(--hh-gold);
    place-items: center;
    box-shadow: 0 8px 18px rgba(37, 26, 22, .08);
    animation: heraHelpFloat 4.6s ease-in-out infinite;
    transition: transform .35s ease, box-shadow .35s ease;
}

.hera-help-hub__icon img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    object-position: center;
    display: block;
    transition: transform .5s ease;
}

.hera-help-hub__grid > a:hover .hera-help-hub__icon {
    transform: scale(1.08);
}

.hera-help-hub__grid > a:hover .hera-help-hub__icon img {
    transform: scale(1.12);
}

.hera-help-hub__icon svg,
.hera-help-hub__icon .hera-xp-icon {
    width: 28px;
    height: 28px;
}

.hera-help-hub__icon .hera-xp-icon svg {
    width: 100%;
    height: 100%;
}

@keyframes heraHelpFloat {
    0%, 100% { transform: translateY(0); }
    50% { transform: translateY(-4px); }
}

@media (prefers-reduced-motion: reduce) {
    .hera-help-hub__icon {
        animation: none !important;
    }
}

.hera-help-hub__grid small {
    margin-bottom: 10px;
    color: var(--hh-burgundy);
    font-size: 9px;
    font-weight: 700;
    letter-spacing: .16em;
}

.hera-help-hub__grid h2 {
    margin: 0 0 15px;
    font-size: clamp(38px, 4vw, 54px);
}

.hera-help-hub__grid p {
    max-width: 480px;
    margin-bottom: 28px;
    color: var(--hh-muted);
}

.hera-help-hub__grid strong {
    display: inline-flex;
    align-items: center;
    gap: 9px;
    margin-top: auto;
    border-bottom: 1px solid currentColor;
    font-size: 10px;
    letter-spacing: .12em;
    text-transform: uppercase;
}

.hera-help-hub__grid strong svg {
    width: 16px;
    height: 16px;
}

.hera-guide a:focus-visible,
.hera-guide summary:focus-visible,
.hera-help-hub a:focus-visible {
    outline: 3px solid #e2ae68;
    outline-offset: 4px;
}

@media (max-width: 900px) {
    .hera-guide__hero-shade {
        background: linear-gradient(0deg, rgba(25, 16, 13, .88), rgba(25, 16, 13, .08) 80%);
    }

    .hera-guide__layout {
        grid-template-columns: 1fr;
    }

    .hera-guide__side {
        position: static;
    }

    .hera-guide__side nav {
        display: grid;
        grid-template-columns: repeat(2, 1fr);
        gap: 0 18px;
    }

    .hera-guide__side-note {
        display: none;
    }

    .hera-info-grid,
    .hera-guide__columns {
        grid-template-columns: 1fr;
    }

    .hera-guide__split {
        grid-template-columns: 1fr;
        gap: 25px;
    }
}

@media (max-width: 680px) {
    .hera-guide__shell,
    .hera-guide__hero-copy,
    .hera-help-hub__grid {
        width: calc(100% - 32px);
    }

    .hera-guide__hero {
        min-height: 540px;
    }

    .hera-guide__hero > img {
        object-position: 58% center;
    }

    .hera-guide__hero-copy {
        padding-bottom: 55px;
    }

    .hera-guide__hero-copy h1 {
        font-size: 52px;
    }

    .hera-guide__breadcrumb {
        overflow-x: auto;
        flex-wrap: nowrap;
        white-space: nowrap;
    }

    .hera-guide__layout {
        padding: 58px 0;
        gap: 55px;
    }

    .hera-guide__side nav {
        grid-template-columns: 1fr;
    }

    .hera-guide__section h2,
    .hera-security h2 {
        font-size: 43px;
    }

    .hera-guide__section--soft {
        margin-right: -16px;
        margin-left: -16px;
        padding-right: 16px;
        padding-left: 16px;
    }

    .hera-step {
        grid-template-columns: 42px 1fr;
    }

    .hera-guide__notice,
    .hera-security {
        padding: 30px 24px;
        grid-template-columns: 1fr;
    }

    .hera-return-flow,
    .hera-payment-methods,
    .hera-payment-steps,
    .hera-help-hub__grid {
        grid-template-columns: 1fr;
    }

    .hera-payment-method {
        grid-template-columns: 60px 1fr;
        padding: 25px 20px;
    }

    .hera-payment-method__badge {
        width: 58px;
        height: 58px;
        border-radius: 14px;
    }

    .hera-help-hub > header h1 {
        font-size: 54px;
    }

    .hera-help-hub__grid > a {
        min-height: 335px;
    }

    .hera-guide__actions {
        align-items: stretch;
        flex-direction: column;
    }

    .hera-guide__button {
        width: 100%;
    }
}

@media (prefers-reduced-motion: reduce) {
    .hera-guide *,
    .hera-help-hub * {
        scroll-behavior: auto !important;
        transition-duration: .01ms !important;
    }
}
